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HSC Connect

HSC Connect

HSC Connect is Universal Hospitality Middleware which connects all HSC Suite solutions and almost all Hospitality systems.

  • +386 1 5466 500

Proven Quality

  • More than 20 years in hospitality business
  • Industry first professional Hotel Specific Switchboard
  • Over 1.000.000 hotel rooms globally

Some of our most popular integrations

Successfully interfaced with more than 100 PMS systems, all major Telephony systems, Internet access systems, TV Systems, BYOD, Staff applications, Facility management …

Should there be a need for customization to integrate with a non-compliant solution; PSE has the capability to modify the solution accordingly in short time.

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HSC Connect

Click to watch why HSC Connect is trusted by many hoteliers.

PBX - PMS Interface

Telephony Interface

HSC Connect Telephony Interface is an intelligent communication solution that brings a PBX system’s performance scope to the hotel front office domain. This relieves the workload on hotel personnel and increases guests’ convenience.

The features made available by this standard hotel interface include:

  • Check-in/check-out with class-of-service changeover
  • Entry of name for caller identification
  • Determining call costs
  • Wake-up service
  • Room status service
  • Use of the minibar
  • Receiving a message (Message Waiting lamp)
  • Do-not-disturb
  • Administering virtual directory Numbers

Hotel TV - PMS Interface

TV Systems Interface

HSC Connect TV Interface is a Universal TV interface that connects TV Systems with the hotel PMS System. This relieves the workload on hotel personnel and increases guests’ convenience.

The features made available by this standard hotel interface include:

  • Check-in/check-out with welcome message
  • TV rights assignement
  • Entry of Guest name
  • Determining costs
  • Wake-up service
  • Room status service
  • Use of the minibar
  • Folio information and quick checkout
  • Receiving a message (Message Waiting indication)
  • Do-not-disturb

HSC Hospitality Workflow

Hotel staff, while on the phone, are just one click away from a new ticket, documenting any kind of service requests, and capturing a full audit trail to ensure quality. "At Your Service" hotel staff knows which mobile service agent is able to deliver the requested service and forwards the service request. The HSC service control shows the actual status of the service request.

Why Choose Our Products

Our Services

Professional Services

PSE Group is a premier provider of professional CTI solutions and business process solutions.

Unbeatable Support

You’ll be greeted by friendly and patient IT experts who are eager to help you get started.

Smart Investment

Rapid setup and cost savings due to productivity increase.

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