OpenScape Businesss S Telephony Server
OpenScape Business is the most flexible, unified and future proof Unified Communication and Collaboration (UCC) solution designed for small and medium-sized enterprises (SMB) with:
- UCC for Standalone and Multisite environments
- Voice, Presence, Conferencing, Contact Center, Messaging, IM, Mobility, Fax
- UI Integration of OpenScape Web Collaboration
Helping small Hotels maximize limited budgets and reduce high operating costs, OpenScape Business dramatically reduces your total communications costs – without having to rip out your existing systems.
HSC Server is being developed as an open interfaces system. In basic configuration system already supports most important integrations (PBX integration, PMS integration, High Speed Internet Access systems integration, Building automation systems ...). Other integrations are easily possible due to extremely open system architecture.
Native SIP Support
Native SIP support allows Hotels to replace traditional fixed Public Switched Telephony Network (PSTN) lines with SIP trunking service which is much cheaper than PSTN lines.
HSC PBX - improve service for your guests
- Solve issues in an instant by routing colleague and guest calls directly to any device you choose
- Achieve first call resolution by integrating multimedia contact center functionality
- Engage with guests on their terms by offering multiple ways to get in touch - email, phone and social collaboration tools
- Bring all your communications tools together in Microsoft Outlook - email, IM, calendar, presence status, social collaboration, drag and drop conferencing and more