HSC Editions

HSC Software Packages and Features

 

HSC Lite *1
(free version)
HSC Entry HSC Connect HSC Cloud
PBX Interface        
HiPath 3000 check check check check
HiPath 4000 check check check check
OpenScape 4000 check check check check
OpenScape Business check check check check
OpenScape Office check check check check
OpenScape Voice check check check check
Asterisk FreePBX check check check check
OmniPCX Office check check check check
OmniPCX Enterprise check check check check
Avaya IP Office check check check check
Avaya Aura check check check check
Multiple PBX support check check check check
Other PBX Types Project specific Project specific Project specific Project specific
PMS Interface Internal FO Internal FO   Cloud PMS
Check in/out check check check check
Entry of name check check check check
Call accounting check check check check
Wakeup service entry *2 check check check check
Room status entry *3 check check check check
Minibar status check check check check
Message Waiting Lamp check check check check
Do Not Disturb check check check check
Front Office Component On Premise On Premise   Cloud
Check in/out check check check check
Room occupation wizard check check check check
Graphical Room Planning check check check check
POS & Invoicing check check check check
Flexible Pricing check check check check
Minibar management check check check check
Room status check check check check
Wakeup call check check check check
Guest Profile & History check check check check
Interface to on-line booking check check check $ / €
Service Tracking *4 $ / € $ / € $ / € $ / €
Guest Requests check check check check
Maintenance Requests check check check check
Follow up Alerts check check check check
Work Orders check check check check
Mobile device support check check check check
Reporting check check check check
Reporting check check check check
POS *5with Limited up to 15 products check check  check
Minibar integration  check  check check  check
Room Service Integration  check  check check check
Call Accounting        
Internal check check check check
External *6 check check check check
HSC HotSpot Integration *7 (Internet hotspot) check check check check
Integrated Messaging $ / € $ / € $ / € $ / €
Wakeup calls check check check check
Room status check check check check
Minibar posting check check check check
Voicemail check check check check
Operating System — server        
Windows XP, 7, 8, 2003 Server, 2008 Server check check check check
Linux Server check check check check
Operating System — client        
Windows XP, 7, 8 check check check check
Linux Desktop check check check check
Mac check check check check
Available as HW Appliance *8 $ / € $ / € $ / € $ / €

 

HSC Solution Overview

hsc-solution-features-overview

 

HSC Upgrade path from Siemens Enterprise Communications Caracas Desk, Caracas Inn, HiPath Hotel and HiPath Hospitality Service Center

hsc-upgrade-path-caracas-hipath-hotel

 

  1. Free Version is limited up to 10 rooms, 1 client console and up to 15 products in POS module
  2. Wake-up calls without voice prompting. Wake-up orders from a guest telephone without voice prompting and from the front office client if a guest has placed a wake-up request with reception.
  3. Setting Room Status without voice prompting.
  4. Service Tracking ensures that both service requests of hotel guests and other work orders are collected and submitted to responsible hotel staff members. Moreover, you can follow the service progress from a central point
  5. POS module is general purpose Point of Sale System designed for small Hotels. All standard tasks like: Room Services, Restaurant, Bar, Room Based Mini-Bar can be managed by POS module for any level of hotel operation. POS module is completely  configurable as per hotel sales activity
  6. Interface to 3rd party Call Accounting and call data recording systems for situations where the customer's environment requires complex call data and statistical evaluations
  7. HSC HotSpot is sold separately. For more info please visit http://www.pse.si/hotspot
  8. HW Appliance is recommended for configurations with up to 50 rooms. HW Appliance is delivered as all-in-one solution consisting of Hardware, Linux operating system and preinstalled HSC Server application