Technical Overview

Technical Overview - HSC for:
HiPath/OpenScape from Unify

Intelligent CRM System for Hotels

hsc_1

System Requirements

Communication Systems

  • HiPath 3000
  • OpenScape Office MX/LX
  • OpenScape Business
  • HiPath 4000
  • OpenScape 4000
  • OpenScape Voice
  • OmniPCX Office
  • OmniPCX Enterprise
  • Avaya IP Office
  • Avaya Aura
  • freePBX Asterisk
  • other Asterisk flavours - Project Specific

Server

  • At least a dual-core processor with 1.5 GHz per core (recommended: 2.0 GHz per core or more)
  • RAM min. 4GB
  • HDD min. 80GB, RAID 1 or RAID 5 recommended
  • Operating System Windows 7 or newer, Windows 2008 Server or newer (server platform recommend-ed), Linux Server
  • The HSC server software must be the only application running on the server (excluding virus scanners)
  • Network Interface 2 x Network Card (1 x customer LAN, 1 x HiPath/OpenScape LAN)
  • Screen resolution: 1024x768 or higher
  • Optionally CAPI compliant ISDN card for Internal Advanced Messaging System
  • Operating time 24 hours a day

HSC can also be run in a virtual environment with VMware vSphere.

HSC Client

  • Processor (x86) min. 2,8 GHz
  • RAM min. 1GB
  • HDD min. 80GB
  • Operating System Windows XP, Windows Vista, Windows 7, Windows 8, Linux, Mac OS X with JREHSC Win Mac Linux