HSC AI Translator
Speak Your Guest’s Language, Instantly
In a globalized world, your next guest could be from anywhere. Is your team ready to communicate flawlessly with them?
Introducing the HSC AI Translator, the revolutionary real-time translation module for the hospitality industry. Break down language barriers, enhance guest satisfaction, and streamline your operations from the very first phone call. Whether a potential guest is booking a room from across the globe or an in-house guest needs assistance, the HSC AI Translator ensures every conversation is clear, efficient, and welcoming.
Integrate it seamlessly with your existing HSC Connect System or deploy it as a powerful stand-alone solution.
Supported systems
- Any SIP enabled PBX System
How It Works: A Seamless 3-Step Process
1. Connect & Transfer:
When an attendant receives a call in a language they don’t understand, they simply transfer the call to the HSC AI Translator extension.
2. AI Magic Happens:
The system instantly detects the caller’s language and adds the attendant back into a crystal-clear, three-way conversation.
3. Converse with Confidence:
Your attendant speaks in their native language, and the guest speaks in theirs. The HSC AI Translator provides an instant, natural-sounding voice translation for both parties in real-time.
Key Benefits
Increase International Bookings
Confidently handle inquiries and reservations from international travelers, turning potential communication hurdles into confirmed bookings.
Elevate Guest Experience
From special dietary requests to concierge services, provide exceptional, personalized service to every guest, regardless of their native tongue.
Empower Your Staff
Give your team the tools they need to handle any call with confidence and professionalism, reducing stress and improving efficiency.
Capture Every Detail
With full call transcripts, you have a complete record of the conversation, perfect for training, quality assurance, and confirming guest requests.
Increase Revenue
Clear communication translates directly into higher guest spending.
Cost-Effective
Eliminate the high cost and logistical challenges of hiring human interpreters. Our AI translator is always on, ready to assist day or night.
Flexible for Your Needs
On-Premise Equipment
A one-time purchase for the necessary on-site hardware and software required to connect with your PBX system. This purchase model means you own the equipment upon installation.
Monthly Subscription
A predictable monthly fee per concurrent AI translation channel.
Generous Included Use: Each channel includes 5 audio hours of translation per month.
Pay-As-You-Go: Additional usage is billed at a simple rate of €10 per hour.
