HSC Connect – TV Interface
Universal interface between hotel TV systems and your PMS
Connect your TV system with the PMS
HSC Connect TV Interface is a universal interface between hotel TV systems and the property management system (PMS). It gives PMS vendors a simple, standardised hotel interface, relieves hotel staff and makes the stay more convenient for guests.
It is designed for hotels – individual properties and chains alike – that already use a front office system and need a link to the TV system.
What the interface includes
Standard features
- Check-in and check-out with welcome message
- TV rights assignment
- Guest name on the TV
- Cost calculation
- Wake-up service
- Room status
- Minibar posting
- Folio information and quick check-out
- Message waiting indication
- Do-not-disturb
Expansion options
- A hotel-specific TV guest app
- Service Tracking for monitoring guest requests
- Internet access for guests through an external hotspot application
Features in detail
Check-in and check-out
At check-in and check-out the front office sends the guest data to HSC Connect, which stores it and passes it on to the TV system together with the TV rights for the room. All data is reset at check-out.
Guest name
The guest’s name is stored at check-in and shown on the room TV. It is deleted at check-out.
Folio information
The folio lists the charges, credits and payments of a room. Guests can review their bill on the room TV before they check out.
Do-not-disturb
A guest or the front office staff can set the do-not-disturb status for the room.
Message waiting
Messages that arrive while a guest is away are signalled on the room TV from the front office system.
Wake-up
When a guest or the front office staff sets a wake-up time, the TV or the hotel staff wakes the guest.
Room status
Room staff enter the room status on the room TV. Once a checked-out room is cleaned, the front office system offers it as available again. Statuses can also be managed in the front office system.
Minibar
Hotel staff enter minibar consumption directly on the room TV.
Multiple TV systems
Up to 4 TV systems in mixed mode – any combination of supported TV systems.
Front office component
Guests in large hotels often call the operator to arrange a wake-up call or change their TV rights. With the HSC Connect client component on the operator’s PC, the operator can:
- enter wake-up orders
- change the class of service of a TV set
- set or clear the message waiting notification
- set the do-not-disturb function
The component runs on any PC with Java that is connected to HSC Connect over the LAN.
See the TV interface in action
Would you like a quote or more information?
Tell us which TV system and PMS you use and we will prepare a proposal for your hotel.
