HSC Connect

HSC Connect is Universal Hospitality Middleware which connects all HSC Suite solutions and almost all Hospitality systems.

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Proven Quality

More than 20 years in hospitality business
Industry first professional Hotel Specific Switchboard
Over 1.000.000 hotel rooms globally

Some of our most popular integrations

Successfully interfaced with more than 100 PMS systems, all major Telephony systems, Internet access systems, TV Systems, BYOD, Staff applications, Facility management …

Should there be a need for customization to integrate with a non-compliant solution; PSE has the capability to modify the solution accordingly in short time.

HSC Connect

Click to watch why HSC Connect is trusted by many hoteliers.

PBX - PMS Interface

Telephony Interface

HSC Connect Telephony Interface is an intelligent communication solution that brings a PBX system’s performance scope to the hotel front office domain. This relieves the workload on hotel personnel and increases guests’ convenience.

The features made available by this standard hotel interface include:

Check-in/check-out with class-of-service changeover
Entry of name for caller identification
Determining call costs
Wake-up service
Room status service
Use of the minibar
Receiving a message (Message Waiting lamp)
Do-not-disturb
Administering virtual directory Numbers

Hotel TV - PMS Interface

TV Systems Interface

HSC Connect TV Interface is a Universal TV interface that connects TV Systems with the hotel PMS System. This relieves the workload on hotel personnel and increases guests’ convenience.

The features made available by this standard hotel interface include:

Check-in/check-out with welcome message
TV rights assignement
Entry of Guest name
Determining costs
Wake-up service
Room status service
Use of the minibar
Folio information and quick checkout
Receiving a message (Message Waiting indication)
Do-not-disturb

HSC Hospitality Workflow

Hotel staff, while on the phone, are just one click away from a new ticket, documenting any kind of service requests, and capturing a full audit trail to ensure quality. "At Your Service" hotel staff knows which mobile service agent is able to deliver the requested service and forwards the service request. The HSC service control shows the actual status of the service request.