HSC SMS

Guest SMS integration with PMS and Service Tracking

Guests text their requests – no app needed

At check-in, the front office attendant registers the guest’s mobile number in the system. From then on the guest can text any request – from inside or outside the hotel – throughout the stay. Integration with HSC Service Tracking makes sure that every request is answered within a few minutes.

Advantages

  • Simple to use – no app installation required
  • A higher level of comfort for guests

SMS integration workflow

Features overview

Related HSC modules

HSC Service Tracking

Follows every guest request until it is completed.

HSC Mobile

Runners app for Android and iOS.

HSC Connect

Middleware for PMS, telephony and TV.

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