HSC Entry
The hotel communication solution for small hotels and guest houses
Everything a small hotel needs
Hospitality Service Center Entry (HSC Entry) is the hotel communication solution for small hotels and guest houses. It invoices room charges and the guests’ telephone and internet usage, and handles reservations and room occupancy.
Ease of use
Telephones, guest names, reservations and room occupancy at a glance – the HSC Entry room grid gives you up-to-date information on:
- Phone status
- Text messages
- Wake-up requests
- Room status
- Reservations
- Room occupancy
- Arrivals and departures
- Event calendar
- Charges
The room grid is your starting point. From there you handle the invoices for telephone and internet charges, and context-sensitive menus show the functions that make sense at that moment. Mark a span of time for a room and HSC Entry asks for the reservation or check-in. Other functions are available on dedicated function keys or by clicking in the grid. Anybody who can use a mouse can use HSC Entry.
Bill room, telephone and internet charges
On departure, HSC Entry presents the charges for the room, phone calls and high-speed internet access. You can move items from one account to another if necessary, and prepare account statements and bills quickly and accurately – a positive last impression for your guests.
Bills are printed from a template that you prepare and maintain in Microsoft Word. A billing address requested by the guest is added just as easily.
Lists make it clear
Besides the essential telephone statistics, HSC Entry offers a variety of lists that make your work easier. How many guests are expected for breakfast? HSC Entry has the answer.
Arrival, departure, guest, telephone and room status lists can be printed, combined and used by staff to prioritise and complete the tasks of the day.
Service Tracking
Service Tracking monitors guest requests until they are completed to the guest’s satisfaction, with escalation mechanisms and integration with the mobile devices of service staff.
This integrated CRM solution is fully adapted to small hotels. It makes sure that guest service requests and other work orders are collected and passed on to the responsible staff, and lets you follow the progress of each service from one central point.
Would you like a quote or more information?
Tell us about your hotel or guest house and we will prepare a proposal.
